kEYHOLDER
mAY 2023 - pRESENT
Coaching and guiding the team to drive sales by ensuring smooth and memorable in-store customer experiences
Actively participate in day-to-day store operations and assisting the store manager with retail management duties
Maintaining an awareness of all product knowledge, and current or upcoming product/trends
Delivering sales, outstanding customer experience and operational expectations
Acting as a role model and leader towards staff members by demonstrating leadership and providing constructive feedback
Assisting in training of staff on store policies, products offered and sales principles
Contributing to an overall positive work environment and serving as a bridge between customers and sales associates