Turndown Attendant
August 2018 - November 2020
From August 2018 to November 2020, Annie worked as a turndown attendant for Toronto’s top-rated luxury hotel, The Ritz-Carlton.
Whilst working with the company, Annie expanded & refined her customer service, communication, multi-taking, time management, interpersonal and professionalism skills.
Evening housekeeping service
Honouring the brand standards of the Marriott Company & implementing them into work duties
Proven ability to maintain confidentiality, handle sensitive matters and exercise excellent judgment
Teamwork and problem solving in a fast-paced, high energy work environment while meeting specific and tight deadlines in an ever-changing environment
Demonstrated knowledge of and sensitivity to cross-cultural concerns as well as disability issues
Possessing a positive, warm & professional demeanour